Employee voice through "Upward Problem Solving"
Impact and contribution of effective voice ;
For employers
|
For employees
|
Contributes toward innovation
|
Increased job satisfaction
|
Improvement of productivity and organization.
|
Greater influence
and better opportunities for development.
|
- direct communication
According to Marchington and Wilkinson (2005) participation can be differentiated into
- upward problem-solving
- representative participation
These
forms of participation also raise questions about ;
- how
the financial benefits are allocated
- who
makes decisions about their distribution
-
how the financial and economic context impact on those decisions.
Conclusion
In
practical situations; significant proportion of employees feel
unable to share matters
that they feel are important. Its'
disadvantageous not only to their well-being, but also
damaging where organizational learning, flexibility and innovation are
concerned. Strong leadership and line managers have an important role in
enabling employee voice. The organizational
environment can also significantly impact how safe and confident individuals
feel to speak up and share their ideas. People professionals need to consider
how job design, organizational policies and
processes, as well as values and behaviors
can be developed to provide better opportunities for all employees to have a
meaningful voice
on matters that affect them at work.
References
CIPD. 2019. Talking about voice: employee's expereince.
[ONLINE] Available at: https://www.cipd.co.uk/Images/talking-about-voice_employees-experiences-summary_tcm18-54481.pdf. [Accessed 15 November 2019].
University of Aberdeen. 2018. Employee Voice and Participation, Contested Past, uncertain future.[ONLINE] Available at: https://www.abdn.ac.uk/business/blog/employee-voice-and-participation-contested-past-troubled-present-uncertain-future/. [Accessed 15 November 2019].
Budd, Gollan,Willkinson, J., 2010. New Approaches to Employee Voice and Participation in Organization. Researchgate, [Online]. 63, 3. Available at:
.